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Claire’s Life Map

← The WTFT Life Map

A worked example

Claire does not want less success. She wants her life back.

This fictional but representative example shows how a vague, familiar frustration can become a clearer problem, a testable assumption and a credible next move.

Age47
RoleCommercial director
FamilyMarried, two teenagers
Income€135,000
Claire's starting story

“I make good money, but I have no life. I either keep the job and accept it, or earn less and regain my time.”

STEP 01

Replace the complaint with observable dimensions

Claire reviews eight weeks of calendars, messages and weekends. Instead of rating whether she “has a life,” she identifies what her choices are actually producing.

53working hours each week
4evenings with work after 8 p.m.
31weekly meeting hours
9hours producing recurring reports
DimensionAxisCurrentWantedEvidence
Income adequacy
Far below needsComfortably funds priorities
8
8
Income already supports the life she wants.
Discretionary time
Almost noneA great deal
2
6
Only one reliably free evening each week.
Calendar control
Others largely control itI largely control it
2
7
Meetings and messages repeatedly displace plans.
Recovery
Chronically depletedConsistently restored
3
7
She wakes tired and needs Sunday to recover.
Family presence
There but mentally at workPresent and available
3
7
Her phone interrupts most shared evenings.
Work intensity
Very lightAll-consuming
9
6
Responsibility is welcome; constant availability is not.
CurrentWanted

STEP 02

Separate outcomes that are not true opposites

Claire had placed income and free time at opposite ends of one mental axis. The Life Map treats them as separate dimensions that might improve together.

Income ↔ Having a life
Income adequacyDiscretionary time

The map changes the problem

Income is already aligned at 8. The largest gap is calendar control, followed by discretionary time, recovery and family presence. Work intensity needs to move down—not disappear.

What in Claire’s current way of working makes income depend on permanent availability?

STEP 03

Follow the assumptions beneath the schedule

Claire’s commercial responsibility is real. But some of the system around it is being maintained by beliefs and habits she has not tested.

“Clients expect immediate replies.”

Assumption: delayed replies will damage revenue and trust.

Evidence: no response-time promise exists, and most messages are not urgent.

“My team is not ready.”

Assumption: delegation will lower quality and expose Claire as less valuable.

Evidence: she still approves decisions the team has handled correctly before.

“This is what a senior role requires.”

Assumption: leadership means being continuously reachable.

Evidence: other senior roles use deputies and defined decision windows.

Claire answers immediately
Clients bypass the team
The team waits for Claire
Claire remains indispensable
Immediate response feels necessary

Beneath the operational assumptions sits an identity assumption: “If I am not indispensable, I am less valuable.”

STEP 04

Design a reversible experiment

A useful experiment tests the operating model—not Claire’s endurance. She does not resign, request a pay cut or gamble her financial security.

  1. Protect Tuesday and Thursday after 6:30 p.m. and all of Saturday.
  2. Replace constant monitoring with response windows at 11 a.m. and 4 p.m.
  3. Give her deputy decision rights for five recurring client situations and define one urgent escalation channel.
  4. Replace six status meetings and three recurring reports with one shared dashboard.
  5. Track revenue, complaints, escalations, team decisions, working hours, sleep and protected family time.

STEP 05

Compare the shared dimensions

Claire assumes her husband, Daniel, wants her to protect every euro of income. They complete the relevant dimensions separately before discussing them.

Household financial security

Claire’s Wanted8
Daniel’s Wanted7

Protected family evenings

Claire’s Wanted7
Daniel’s Wanted8

SIX WEEKS LATER

The choice is no longer binary

In this illustrative scenario, one failed handover exposes an unclear rule—not an incapable team. No client leaves, delivery stays on track and revenue does not change.

53 → 45weekly working hours
4 → 1evening interruptions
90%delegated decisions resolved by the team
No changeto income or revenue
DimensionBefore → After → WantedBeforeWantedWhat changed
Income adequacy
Far below needsComfortably funds priorities
8
8
Protected.
Discretionary time
Almost noneA great deal
2
6
Two evenings and most Saturdays recovered.
Calendar control
Others largely control itI largely control it
2
7
Response windows and delegation create boundaries.
Recovery
Chronically depletedConsistently restored
3
7
Sleep and weekend energy improve.
Family presence
There but mentally at workPresent and available
3
7
Fewer shared evenings are interrupted.
Work intensity
Very lightAll-consuming
9
6
Still demanding, no longer all-consuming.
BeforeAfter experimentWanted

What Claire can now decide

The experiment does not magically deliver her Wanted map. It provides evidence for a 90-day role redesign: formal deputy authority, fewer approval points and performance measured by portfolio results rather than responsiveness. If her employer refuses, she can search for high-autonomy commercial roles instead of assuming her only alternative is a lower-paid life.

What the framework achieved

It restored agency without pretending that change is effortless

Vague frustrationVisible mapRight gapsExposed assumptionPractical experimentCredible next move

Claire is not content because every gap has disappeared. She is closer to contentment because she knows which positions matter, which costs she accepts and which limits no longer deserve to be treated as facts.